Dealer Management System · Live

PPV DMS — Not software. A business engine.

A real-time, role-aware business engine built for the complexities of multi-tier handset distribution.

Roles, each with isolated data

Core modules on one data core

AI phases, 11 features

Channels, standard & direct

Overview

What PPV DMS actually is

PPV DMS defines the features, role-based access, AI capabilities and end-to-end process flow for multi-tier handset distribution — from supplier catalog to customer warranty. Unlike generic ERPs or legacy automotive DMS platforms, it is designed around four distinct roles on a single, event-driven data core that updates in real time — not overnight.

01Role-based access, enforced at the API layer
02IMEI-level tracking of every single unit
03One ledger syncing inventory, accounting & CRM
04A phased, actually-affordable AI roadmap

Role Architecture

Four roles. Four dashboards.

Each role has its own login, dashboard and permission set — RBAC enforced at the backend, not just hidden UI buttons.

Supplier

Admin / OEM

Owns the product catalog, pricing and stock allocation. Full visibility across the entire network.

Distributor

Territory tier

Buys in bulk from the Supplier, resells to Dealers in an assigned territory. Cannot see other distributors’ data.

Dealer

Retail outlet

Buys from a Distributor and sells to end customers through a retail outlet. Cannot see other dealers’ data.

Direct-Dealer

Strategic partner

A large-volume partner buying directly from the Supplier, bypassing the Distributor tier — otherwise operating as a Dealer.

Core Modules

Six modules, one data core

Every module reads and writes the same real-time record. A sale at the counter moves stock, ledger, warranty and CRM in the same instant.

Inventory & Stock

IMEI/serial tracking, cascading allocation, low-stock alerts, barcode GRN and transfers.

IMEI/serial-level tracking for every unit — not just quantity counts.
Stock allocation cascade: Supplier → Distributor → Dealer; Direct-Dealer allocated straight from Supplier.
Real-time visibility at every tier, with low-stock auto-alerts and reorder suggestions.
Stock transfer and return workflow between tiers, with a full approval chain.
Barcode / QR scanning for inward (GRN) and outward (sale, transfer) movements.

Order & Purchase

Live price lists, MOQ and credit rules, approval thresholds, full status tracking.

Partners place purchase orders against live stock and price lists.
Supplier sets MOQ, credit limits and approval rules per partner — auto-approval below a threshold, manager approval above it.
Bulk order upload (CSV) and reorder-from-history for repeat purchases.

Sales & CRM

Multi-channel lead capture, follow-ups, quotations, POS with EMI integration.

Lead capture from walk-ins, calls, WhatsApp and website — auto-assigned to the right Dealer by territory.
Follow-up reminders, quotation generation and conversion tracking per salesperson.
POS/billing at Dealer and Direct-Dealer level, with EMI and finance-partner integration.

Finance & Accounting

Tiered ledgers, auto invoicing, scheme engine, accounting-software sync.

Tiered ledgers — the Supplier sees consolidated network P&L; each partner sees only its own.
Automated invoicing, credit-note handling and outstanding / aging reports.
Scheme and discount engine applied automatically at billing, plus accounting-software export.

Service & Warranty

IMEI-linked warranty, RMA routing to service points, refurb stock handling.

Warranty registration tied to IMEI at the point of sale.
RMA workflow: fault logged → routed to nearest authorised service point → status tracked back to the customer.
Replacement and refurbishment stock handled as its own inventory sub-type.

Reporting & Analytics

Role-scoped dashboards, sell-in vs sell-out, scheduled PDF/Excel exports.

Role-scoped dashboards — every tier sees exactly what it needs, no more and no less.
Sell-in vs sell-out reporting across the network.
Scheduled PDF/Excel exports and management information reporting.

Order status tracking

PlacedApprovedDispatchedDeliveredInvoiced

Role-Based Feature Matrix

Every module is exposed differently by role

This is the core of the RBAC design.

Core operations

Module / Capability	Supplier	Distributor	Dealer	Direct-Dealer
Inventory / Stock	Full visibility; allocate stock to distributors	View allotted; request replenishment; push to dealers	View allotted; request from distributor; sell	View allotted; request from supplier; sell
Order & Purchase	Approve / reject bulk orders; set MOQ & credit limits	Place bulk POs; split & forward to dealers	Order to distributor; track order status	Order directly to supplier
Pricing & Schemes	Define MRP, slab pricing, schemes, discounts	Distributor slab; apply dealer-level schemes	Dealer slab; apply customer offers	Direct slab (distributor-tier pricing)
Customer Sales / POS	B2B only	B2B only	Full POS / billing to end customer	Full POS / billing to end customer
CRM & Leads	National sales dashboard; escalation view	Regional leads; dealer performance tracking	Local leads, follow-ups, walk-ins, AI call scoring	Local leads, follow-ups, walk-ins, AI call scoring

Control, service & insights

Module / Capability	Supplier	Distributor	Dealer	Direct-Dealer
Finance / Ledger	Consolidated P&L across network; credit control	Distributor ledger; dealer credit & outstanding	Dealer ledger; customer invoices; EMI / finance	Own ledger; customer invoices; EMI / finance
Service / Warranty (RMA)	Warranty policy setup; claim approval	Regional service centre allocation; claim forwarding	Log service / repair tickets; replacement requests	Log service / repair tickets; replacement requests
Reporting & Analytics	Company-wide KPIs; AI demand forecasting	Region reports; sell-in vs sell-out	Store-level sales & stock reports	Store-level sales & stock reports
User & Role Management	Create / manage all roles; RBAC policies	Manage own sub-dealers (if permitted)	Manage own staff (salesperson, cashier)	Manage own staff (salesperson, cashier)
Notifications & Alerts	Broadcast to entire network	Regional broadcast + own alerts	Low-stock, order-status, payment-due alerts	Low-stock, order-status, payment-due alerts

Process Flow

Two channels, one core

Standard channel 3-tier supply chain

Supplier

Adds models to catalog with pricing tiers; allocates initial stock to Distributors by territory.

Distributor

Places a PO; on approval stock and invoice generate and inventory updates in real time. Allocates to Dealers on credit limits.

Dealer

Receives stock via GRN scan — Inventory, Accounting and CRM update automatically from a single source of truth.

End Customer

POS sale reduces stock, generates the invoice, registers IMEI warranty and closes the CRM lead.

Direct-dealer channel Distributor tier bypassed

Supplier

Onboards and approves the partner directly — typically large-volume or strategic partners.

Distributor

Bypassed entirely for this channel.

Direct-Dealer

Receives distributor-tier pricing. From stock receipt onward the flow mirrors the Dealer path.

End Customer

Identical end-customer experience — but ledger and reporting roll up directly to the Supplier.

What Holds It Together

Four behaviours that run underneath every module

They are the reason the system stays consistent as the network scales.

Event-driven, not batch

Every action — order, transfer, sale, price change — fires an event/webhook so Inventory, Accounting and CRM update instantly.

RBAC at the data layer

A Dealer’s login can never query another Dealer’s or Distributor’s data — even by direct API call. Not hidden buttons; enforced access.

Full audit trail

Every create, update and delete on financial or customer data is logged — who, when, and exactly what changed.

Offline-safe mobile

Field sales and service staff queue actions offline; sync resumes without duplicate records.

AI Roadmap

AI in phases, not promises

Reliable, working AI at the independent-dealer price point is a real market gap. Small players only claim AI; big platforms deliver it inconsistently.

Phase 1 — Easy

Immediate wins

AI lead summariser & auto-reply drafts Dealer, Direct-Dealer
Support chatbot — FAQs, order & warranty status All roles + end customer
OCR for ID proof, invoice & trade-in capture Dealer, Direct-Dealer
Auto-generated product listing descriptions Distributor, Dealer, Direct-Dealer

Phase 2 — Medium

Operating leverage

Sales-call recording & scoring, flagging cold/lost leads Dealer, Direct-Dealer, Supplier oversight
Demand forecasting & auto replenishment suggestions Supplier, Distributor
Pricing suggestions vs competitor & market pricing Distributor, Dealer, Direct-Dealer
Accounting anomaly & fraud flag detection Supplier, Distributor

Phase 3 — Long term

Compounding value

Conversational “ask your DMS” natural-language search All roles
AI-assisted deal desking, bundle & upsell suggestions Dealer, Direct-Dealer
Predictive service & replacement outreach Dealer, Direct-Dealer

Why It Is Different

Built for handset distribution — not adapted to it

Generic ERPs and legacy automotive DMS platforms were designed for a different business. PPV DMS is designed around the four roles you actually operate, with strict API-level RBAC ensuring absolute data isolation.

Depth where it matters

IMEI-level serial tracking, cascading stock allocation, automated order workflows with approval rules, and a unified ledger syncing instantly across inventory, accounting and CRM.

Complete at the counter

Built-in POS, EMI integration, warranty and RMA management, plus sell-in vs sell-out reporting — giving every tier exactly what it needs, no more and no less.

AI you can afford

Competitors make vague AI claims. We start with immediately useful features, then scale to forecasting, pricing and fraud detection — without overwhelming your team or budget.

Live Environment

See it running — right now

Every environment is seeded with demo data. Sign in as any role to see exactly how the permission model scopes what that role can do. The login screen also carries quick-fill buttons for the main roles, so you can sign in without typing anything.

Admin portal

dms.platformplayventure.com

Open

Supplier, distributor, dealer and direct-dealer dashboards.

Role	Email
Admin (super admin)	`admin@apexglobal.com`
Supplier	`supplier@example.com`
Distributor	`distributor.a@example.com` `distributor.b@example.com`
Dealer	`dealer.a1@example.com` `dealer.a2@example.com` `dealer.a3@example.com` `dealer.b1@example.com` `dealer.b2@example.com`
Direct-Dealer	`directdealer.1@example.com` `directdealer.2@example.com`

Storefront

ecommerce-dms.platformplayventure.com

Open

The customer-facing commerce layer on the same data core.

Role	Email
Customer Rahul Sharma · Priya Patel	`customer@example.com` `customer2@example.com`

Password — all demo accounts password123 Demo data only. Records reset periodically.

PPV DMS

One channel. One operating core. One clearer way to grow.

Talk to us about PPV DMS

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